Privacy Policy

Last Updated: January 1, 2024

Welcome to Open Brightv Valley. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

1.1 Personal Data

When you use our services or interact with our website, we may collect personally identifiable information, such as:

• Name
• Email address
• Phone number
• Address
• Payment information
• Information you provide when booking our services or contacting us

1.2 Derivative Data

Our servers automatically collect information when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed on our site. This data helps us understand how visitors use our website.

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our website and improve your experience. For more information about how we use cookies, please refer to our Cookie Policy section below.

2. How We Use Your Information

We may use the information we collect about you for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your bookings and transactions
• Sending you emails and newsletters if you've subscribed to them
• Responding to your inquiries, comments, or concerns
• Personalizing your experience on our website
• Analyzing usage patterns to improve our website and services
• Preventing fraudulent activities and enhancing security
• Complying with legal obligations

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1 By Law or to Protect Rights

If we believe the release of information is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

3.2 Business Partners

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

3.3 Third-Party Service Providers

We may share your information with third-party service providers to perform functions on our behalf (e.g., payment processing, data analysis, email delivery, hosting services, customer service).

3.4 Marketing Communications

With your consent, we may share your information with third parties for marketing purposes.

4. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit our website.

4.1 Types of Cookies We Use

• Essential Cookies: These are necessary for the website to function properly.
• Functionality Cookies: These help us remember your preferences and settings.
• Analytics Cookies: These help us understand how visitors interact with our website.
• Marketing Cookies: These are used to track visitors across websites to display relevant advertisements.

4.2 Your Cookie Choices

You can control and manage cookies in various ways. You can set your browser to refuse cookies, delete cookies, or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your personal information, we will securely delete or anonymize it.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to withdraw consent for processing your data
• The right to object to processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.